Privacy & Data Protection

Complete transparency on how we safeguard your personal information and gaming data

256-bit
Encryption
GDPR
Compliant
100%
Transparent

Your Privacy Matters

At Pick Masters League, protecting your privacy isn't just a policy—it's a promise. We're committed to complete transparency about how we handle your personal information.

1

Minimal Collection

We only collect information essential for your gaming journey—nothing more, nothing less. Every data point serves your coaching experience.

2

Maximum Security

Your data is encrypted, secured, and protected with industry-leading security measures. We treat your information like treasure.

3

Complete Control

You decide what information to share and when. Update, delete, or export your data anytime—it's your digital kingdom.

What We Collect

The information we gather helps us deliver personalized coaching experiences tailored to your gaming goals

Account Information

Essential

Basic details that help us create and maintain your gaming profile. This includes your username, email address, and secure payment information for subscriptions.

Username & Email Profile Settings Secure Billing

Gaming Performance Data

With Consent

Performance metrics and gameplay statistics you choose to share with coaches for personalized training. This data helps create targeted improvement strategies.

Game Statistics Progress Tracking Coach Feedback

Platform Usage Analytics

Anonymous

Anonymized data about how you interact with our platform, helping us improve features and create better user experiences for the entire community.

Feature Usage Session Duration Device Info

Communication Records

Secure

Messages between you and your coaches, support team interactions, and session recordings when you opt-in. All communications are encrypted and stored securely.

Coach Messages Support Tickets Session Notes

How We Use Your Information

Every piece of data serves a purpose in making your gaming journey better

Primary Purposes

Personalized Coaching

Match you with the perfect coaches and create tailored training programs

Account Management

Keep your account secure, process payments, and manage subscriptions

Progress Tracking

Monitor your improvement and celebrate your gaming achievements

Platform Enhancement

Feature Development

Build new tools and features based on community needs

Quality Assurance

Maintain high coaching standards and platform reliability

Community Building

Foster connections between players and create gaming communities

Our Promise

We never sell your personal information to third parties. Your data is used exclusively to enhance your gaming experience and improve our platform.

Security & Your Rights

Your data is protected with military-grade security, and you have complete control over your information

Security Fortress

End-to-End Encryption

All data is encrypted both in transit and at rest using industry-standard 256-bit encryption

Secure Infrastructure

Data centers with biometric access controls and 24/7 monitoring systems

Access Controls

Multi-factor authentication and role-based access for all team members

Regular Security Audits

Continuous vulnerability testing and penetration testing by security experts

Your Data Kingdom

Access Your Data

Download a complete copy of all your personal information anytime

Update Information

Correct or update any inaccurate information in your profile

Delete Your Account

Request complete deletion of your account and associated data

Data Portability

Export your data in standard formats for use elsewhere

Exercise Your Rights

Ready to access, update, or delete your data? Our privacy team is here to help you take control of your information.

Contact Privacy Team

Questions? We're Here to Help

Our privacy team is dedicated to keeping your information safe and answering any questions you might have

Get in Touch

Privacy Team Email
privacy@pickmastersleague.org
Support Hotline
+1 (877) 977-2262
Response Time
Within 24 hours

Legal Information

Last Updated September 01, 2025
GDPR Compliant Yes
CCPA Compliant Yes
Data Retention As Required

We may update this policy occasionally. You'll be notified of any significant changes via email or platform notification.